Root Cause. Not Root Assumption.
When your platform fails without warning — or worse, without logs — we uncover the truth. Lyon Industries Global specialises in full-stack forensic analysis of outages, anomalies, and production instability. Whether your incident was a partial failure, a ghost outage, or a total meltdown, we don’t guess — we trace.
Our methods blend runtime diagnostics, kernel-level observations, platform analysis, and trace correlation to produce evidence, not theory. You’ll walk away with a narrative, a root cause, and recommendations that stand up to boardroom scrutiny or postmortem review.
We extract and interpret stack traces, packet flows, and execution trees to isolate failure vectors.
Cloud services, orchestrators, and system-level logs reviewed to determine environment contribution.
We identify what *wasn’t* logged, emitted, or caught — including broken observability and blind spots.
Where safe, we recreate the incident in isolated test environments to verify root cause under observation.
Timeline, root cause, and recommended remediations delivered in executive-grade documentation.
Where third-party infrastructure is in question, we document evidence suitable for escalation.
We cover the entire stack — from HTTP to hypervisor — including misbehaving SDKs and hardware-influenced bugs.
Every finding is traceable and logged. No hunches. No black boxes.
We deal in causes and contributors, not culprits. Focus remains on resilience, not finger-pointing.
Our reports and diagrams are presentation-ready — fit for CTO, audit, or insurance-grade review.
Initial log review, surface-level correlation, and preliminary diagnosis within 48 hours.
Comprehensive root cause analysis with documentation, reproduction, and stakeholder report.
Priority incident access, monthly forensic reviews, and engineering partner escalation support.