Incident Forensics

Root Cause. Not Root Assumption.

Overview

When your platform fails without warning — or worse, without logs — we uncover the truth. Lyon Industries Global specialises in full-stack forensic analysis of outages, anomalies, and production instability. Whether your incident was a partial failure, a ghost outage, or a total meltdown, we don’t guess — we trace.

Our methods blend runtime diagnostics, kernel-level observations, platform analysis, and trace correlation to produce evidence, not theory. You’ll walk away with a narrative, a root cause, and recommendations that stand up to boardroom scrutiny or postmortem review.

What’s Included

🧠 Runtime and Network Trace Analysis

We extract and interpret stack traces, packet flows, and execution trees to isolate failure vectors.

📦 Platform Layer Audit

Cloud services, orchestrators, and system-level logs reviewed to determine environment contribution.

📉 Signal Silence Detection

We identify what *wasn’t* logged, emitted, or caught — including broken observability and blind spots.

🧪 Controlled Reproduction

Where safe, we recreate the incident in isolated test environments to verify root cause under observation.

📜 Written Incident Report

Timeline, root cause, and recommended remediations delivered in executive-grade documentation.

🎯 Platform Accountability Review

Where third-party infrastructure is in question, we document evidence suitable for escalation.

Our Edge

🧬 Full-Stack Forensics

We cover the entire stack — from HTTP to hypervisor — including misbehaving SDKs and hardware-influenced bugs.

🔍 Evidence Over Opinion

Every finding is traceable and logged. No hunches. No black boxes.

🧯 Zero Blame Culture

We deal in causes and contributors, not culprits. Focus remains on resilience, not finger-pointing.

📎 Enterprise-Ready Output

Our reports and diagrams are presentation-ready — fit for CTO, audit, or insurance-grade review.

Pricing

Select Region:

🔦 Incident Snapshot – £1,200

Initial log review, surface-level correlation, and preliminary diagnosis within 48 hours.

🕵️ Full Forensic Engagement – £3,750

Comprehensive root cause analysis with documentation, reproduction, and stakeholder report.

📅 On-Call Retainer – from £1,400/month

Priority incident access, monthly forensic reviews, and engineering partner escalation support.